Customer Service Representative
Appalachian Underwriters, Inc.
Appalachian Underwriters, Inc.
Oak Ridge, TN Oak Ridge, TN Full-time Full-time $14 - $15 an hour $14 - $15 an hour 6 days ago 6 days ago 6 days ago Are you looking for a CAREER and not just a job? If so, Appalachian Underwriters is hiring Customer Service Representatives for our Oak Ridge, TN headquarters.
You can EARN WHILE YOU LEARN with paid training.
This is an entry-level role that can opens door to other departments and positions within AUI.
THIS IS NOT A SALES POSITION.
Duties/
Responsibilities:
Provide exemplary customer service over the phone, online chat, or email.
Document and update customer records based on interactions and customer needs.
Develop and maintain a knowledge base of the evolving products and services.
Mail requested documentation.
Complete daily tasks when not on the phone.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Knowledge/Skills required:
Demonstrated experience in customer service or other related fields.
Ability to build rapport with clients with an enthusiastic attitude.
A problem solver with a keen attention to detail.
A let's work together approach with open communication, excellence in service, integrity, and accountability.
Ability to build trust by working as a team member, as well as independently, with minimal supervision.
A positive and professional demeanor.
Ability to multitask and adapt to changes quickly.
Excellent written and verbal communication skills.
Strong computer skills.
Compensation:
$14.
00 - $15.
00 per hour
Benefits:
401(k) Life Medical Dental Vision Discounted Pet Insurance Ancillary Generous time away Appalachian Underwriters, Inc.
is the 5th largest Managing General Agent in the nation with premiums exceeding $500 million.
Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service.
We offer competitive compensation and a variety of opportunities to advance your career with a growing company.
Appalachian Underwriters, Inc is a wholly owned subsidiary of Acrisure, LLC.
Job Type:
Full-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Appalachian Underwriters, Inc.
Oak Ridge, TN Oak Ridge, TN Full-time Full-time $14 - $15 an hour $14 - $15 an hour 6 days ago 6 days ago 6 days ago Are you looking for a CAREER and not just a job? If so, Appalachian Underwriters is hiring Customer Service Representatives for our Oak Ridge, TN headquarters.
You can EARN WHILE YOU LEARN with paid training.
This is an entry-level role that can opens door to other departments and positions within AUI.
THIS IS NOT A SALES POSITION.
Duties/
Responsibilities:
Provide exemplary customer service over the phone, online chat, or email.
Document and update customer records based on interactions and customer needs.
Develop and maintain a knowledge base of the evolving products and services.
Mail requested documentation.
Complete daily tasks when not on the phone.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Knowledge/Skills required:
Demonstrated experience in customer service or other related fields.
Ability to build rapport with clients with an enthusiastic attitude.
A problem solver with a keen attention to detail.
A let's work together approach with open communication, excellence in service, integrity, and accountability.
Ability to build trust by working as a team member, as well as independently, with minimal supervision.
A positive and professional demeanor.
Ability to multitask and adapt to changes quickly.
Excellent written and verbal communication skills.
Strong computer skills.
Compensation:
$14.
00 - $15.
00 per hour
Benefits:
401(k) Life Medical Dental Vision Discounted Pet Insurance Ancillary Generous time away Appalachian Underwriters, Inc.
is the 5th largest Managing General Agent in the nation with premiums exceeding $500 million.
Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service.
We offer competitive compensation and a variety of opportunities to advance your career with a growing company.
Appalachian Underwriters, Inc is a wholly owned subsidiary of Acrisure, LLC.
Job Type:
Full-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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