Field Technician

Company Name:
Jacobs Technology
Jacobs Technology is a large business specializing in providing engineering and technical services to Government customers. Jacobs Technology Inc. is a wholly-owned subsidiary ofJacobs Engineering Inc.(NYSE: JEG) - one of the nation's largest engineering, architecture, technology, and construction firms - with annual revenues exceeding $10B and more than 56,000 personnel worldwide. We have been an integral partner of the Government in supporting the development of virtually every aerospace and defense program over the past 60 years. We currently hold 26 large, multi-year Government contracts ranging in size from 100 to 2,000 personnel as well as a number of smaller, specialized efforts, most containing elements highly relevant to NASA's I3P requirements. Sustained superior performance in each of these operations while maintaining a world-renowned commitment to safety and quality is a hallmark of Jacobs.

Jacobs Technology is seeking a MAC Field Technician for the Oak Ridge, TN Office. You may contact us at

if you have any questions about this opening.
Functional Responsibilities:
Perform MAC (move, adds, changes) Field Technician functions related to telecommunications equipment, circuits, wiring, cabling, and jacks at both the customer end location and throughout the OSP infrastructure. This work includes interpreting service orders, trouble tickets, circuit diagrams, and electrical schematics; and installing, rearranging, and removing equipment and associated wiring.
Position Responsibilities:
Perform customer telecom installations, MAC, and maintenance requests
Perform outside plant work related to installation of new cable and services
Install inside building wiring and jacks
Install and splice ISP and OSP copper and fiber cabling
Diagnose and repair telecom circuits and equipment
Drive and maintain a Company vehicle
Maintain equipment and material inventory - truck
Interface with Service Order Center on service order and trouble ticket status
Minimum Qualifications:
OSP/ISP diagnostics and problem solving
2 yrs OSP/ISP telecom experience
Must have a valid drivers license
Customer Service skills.
Must be a U.S. Citizen and have active or obtain a DOE Q Security Clearance
Preferred Qualifications:
OSP/ISP diagnostics and problem solving
Nortel/Avaya PBX operations and maintenance experience
Cisco and Avaya VOIP operations and maintenance experience
5 years OSP/ISP telecom construction placing and splicing experience
Must have a valid drivers license
Strong Customer Service skills.
Current activeDOE Q Security Clearance
AA Degree or equivalent in an appropriate and relevant discipline from an accredited school, college or university, and four (4) years or more of relevant experience. May require certification on specific systems.
Physical Requirements:
Most work will be done at a desk or computer.
Work Environment:
General Office environment. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.
Equipment and Machines:
General office equipment including PC/laptop, Fax, Copiers, Shredder, Printers, Telephone, and other miscellaneous office equipment.
Attendance is critical at all times. Must be able to work a 40 hour workweek, normally Monday through Friday. However, times and days may vary depending on business requirements. Needs to be available to work overtime during critical peaks and be available to meet last minute requests for overtime should the situation occur.
Other Essential Functions:
Must be able to communicate effectively both verbally and in writing
Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others
Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation
Must be able to interface with individuals at all levels of the organization both verbally and in writing
Must be well-organized with the ability to coordinate and prioritize multiple tasks simultaneously.
Must work well under pressure to meet deadline requirements
Must be willing to travel as needed
Must take and pass a drug test and background check
Requisition Number
Posted Date
Oak Ridge
United States
Requisition Type
Relocation Assistance
Full Time

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