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Customer Service Associate

Position Type:
Full-time
Experience:
1 - 1
Salary Range:
$9.00 Hourly
Job Duties:
Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Up selling may be required.
We offer:
Paid professional training
Medical and dental benefits for full-time employees
401(K)
Vacation and holiday pay
Full-time shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.
Requirements:
Self-motivated and able to work independently
Excellent communication skills
Professional, articulate voice
Ability to multi-task in several computer applications while holding a conversation with a customer
Enjoy working in a fast-paced environment while maintaining a professional attitude
Technical experience preferred
Pay:
Pay rates will start at a minimum of $8.25/hour with scheduled increases. Agents are eligible to receive a pay increase at 60 days, 240 days, and 420 days.

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