Inbound Call Center Agent - Oak Ridge TN
INBOUND CALL CENTER AGENT - $250 SIGN ON BONUS after you complete 90 days
Are you looking for a new and exciting career? Do you like having a new challenge in your life? We want to challenge you with an offer!
Summary of Primary Job Responsibilities
We are looking for friendly individuals with computer and customer service experience to provide exceptional customer service to our clients. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment!
Answer inbound calls ONLY within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to meet client and customer satisfaction goals.
May be required to sell additional products and services
Other duties as assigned.
Education
All candidates must have a minimum of a High School diploma or GED equivalent.
Experience Target
Call center experience a plus.
Knowledge/Skills/Abilities
Dependable, reliable and able to perform duties with minimal supervision
Ability to interact positively with customers, peers and supervisors
Ability to handle stressful situations with professionalism and empathy
Excellent verbal communication skills
Flexibility to work evenings and weekends
Special Certifications
Sitel requires pre-employment drug tests, background and credit checks.
Pay Rate
Earn up to 8.25 - $9.00/hr with opportunities for pay increases at 90-day, 180-day,1 yr,and 2 yrs of employment.
Other
Paid training
Opportunities for advancement
Employee referral bonus
On-site activities
Benefits after 90 Days
401K Retirement Plan
Friendly work environment
Opportunity to work overtime
Sitel is the leading global outsourcing provider of customer care. Our clients, who represent some of the world's largest and best-known brands, rave about the seamless and innovative solutions we offer. Our associates enjoy the challenging work, a friendly and supportive environment, and the opportunity to grow and advance.
See what everyone is talking about! Apply now at www.sitel.com. Sitel is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
Are you looking for a new and exciting career? Do you like having a new challenge in your life? We want to challenge you with an offer!
Summary of Primary Job Responsibilities
We are looking for friendly individuals with computer and customer service experience to provide exceptional customer service to our clients. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment!
Answer inbound calls ONLY within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to meet client and customer satisfaction goals.
May be required to sell additional products and services
Other duties as assigned.
Education
All candidates must have a minimum of a High School diploma or GED equivalent.
Experience Target
Call center experience a plus.
Knowledge/Skills/Abilities
Dependable, reliable and able to perform duties with minimal supervision
Ability to interact positively with customers, peers and supervisors
Ability to handle stressful situations with professionalism and empathy
Excellent verbal communication skills
Flexibility to work evenings and weekends
Special Certifications
Sitel requires pre-employment drug tests, background and credit checks.
Pay Rate
Earn up to 8.25 - $9.00/hr with opportunities for pay increases at 90-day, 180-day,1 yr,and 2 yrs of employment.
Other
Paid training
Opportunities for advancement
Employee referral bonus
On-site activities
Benefits after 90 Days
401K Retirement Plan
Friendly work environment
Opportunity to work overtime
Sitel is the leading global outsourcing provider of customer care. Our clients, who represent some of the world's largest and best-known brands, rave about the seamless and innovative solutions we offer. Our associates enjoy the challenging work, a friendly and supportive environment, and the opportunity to grow and advance.
See what everyone is talking about! Apply now at www.sitel.com. Sitel is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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