Customer Service Specialist - Oak Ridge TN
PROPERTY & CASUALTY INSURANCE AGENT/Trainee - No Sales
Are you looking for a new and exciting career? Do you like having a new challenge in your life? We want to challenge you with an offer! An opportunity to become licensed in the Property Casualty Insurance field! Already Licensed in Property Casualty Insurance? Signing bonus available through the end of February. Training wage is $ 11.25, once you pass the test your pay will go up to $13.00 an hour plus step increases.
About us
Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients' customer care and transaction processing needs through 60,000 associates in 26 countries. Sitel provides world-class solutions from onshore, nearshore and offshore locations across 140
facilities world-wide.
Summary of Primary Job Responsibilities
We are looking for friendly individuals with computer and customer service experience to provide exceptional customer service to our clients. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment!
Answer inbound calls ONLY within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to meet client and customer satisfaction goals.
Other duties as assigned.
NO SALES
Education
All candidates must have a minimum of a High School diploma or G.E.D equivalent.
Experience Target
A minimum of 6-months customer service experience.
Call center experience a plus.
Knowledge/Skills/Abilities
Dependable, reliable and able to perform duties with minimal supervision
Ability to interact positively with customers, peers and supervisors
Excellent verbal communication skills
Flexibility to work evenings and weekends
Typing 30 wpm
Special Certifications
Sitel requires pre-employment drug tests, background and credit checks.
Pay Rate
Training Pay is $11.25 after you take the test and become licensed the pay will increase to $13.00 with step increases available.
Other
Paid training
Opportunities for advancement
Employee referral bonus
On-site activities
Benefits after 90 Days
401K Retirement Plan
Friendly work environment
Opportunity to work overtime
Sitel is the leading global outsourcing provider of customer care. Our clients, who represent some of the world's largest and best-known brands, rave about the seamless and innovative solutions we offer. Our associates enjoy the challenging work, a friendly and supportive environment, and the opportunity to grow and advance.
See what everyone is talking about! Apply now at www.sitel.com. Sitel is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
Are you looking for a new and exciting career? Do you like having a new challenge in your life? We want to challenge you with an offer! An opportunity to become licensed in the Property Casualty Insurance field! Already Licensed in Property Casualty Insurance? Signing bonus available through the end of February. Training wage is $ 11.25, once you pass the test your pay will go up to $13.00 an hour plus step increases.
About us
Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients' customer care and transaction processing needs through 60,000 associates in 26 countries. Sitel provides world-class solutions from onshore, nearshore and offshore locations across 140
facilities world-wide.
Summary of Primary Job Responsibilities
We are looking for friendly individuals with computer and customer service experience to provide exceptional customer service to our clients. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment!
Answer inbound calls ONLY within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to meet client and customer satisfaction goals.
Other duties as assigned.
NO SALES
Education
All candidates must have a minimum of a High School diploma or G.E.D equivalent.
Experience Target
A minimum of 6-months customer service experience.
Call center experience a plus.
Knowledge/Skills/Abilities
Dependable, reliable and able to perform duties with minimal supervision
Ability to interact positively with customers, peers and supervisors
Excellent verbal communication skills
Flexibility to work evenings and weekends
Typing 30 wpm
Special Certifications
Sitel requires pre-employment drug tests, background and credit checks.
Pay Rate
Training Pay is $11.25 after you take the test and become licensed the pay will increase to $13.00 with step increases available.
Other
Paid training
Opportunities for advancement
Employee referral bonus
On-site activities
Benefits after 90 Days
401K Retirement Plan
Friendly work environment
Opportunity to work overtime
Sitel is the leading global outsourcing provider of customer care. Our clients, who represent some of the world's largest and best-known brands, rave about the seamless and innovative solutions we offer. Our associates enjoy the challenging work, a friendly and supportive environment, and the opportunity to grow and advance.
See what everyone is talking about! Apply now at www.sitel.com. Sitel is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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